IPO - Incompetence Process Outsourcing

THE PETER PRESCRIPTION
Prescriptions on How To Remain Creative and Competent

Book Review

By

VIKRAM KARVE

Title: The Peter Prescription

Author: Dr. Laurence J. Peter

Published: 1972 (William Morrow)

The hot weather in Pune gives me the golden opportunity to dust off my favourite books from my bookshelves, sit in cool comfort and re-read these lovely books sipping chilled ice-cool lemonade.

I have realized that re-reading good books gives me even greater pleasure.

So that’s what I’m going to do for the next few days – browse my bookshelves, re-read some of my favourite books, and tell you about them.

During my college days, in the 1970’s, I read three non-fiction books which had a lasting impact on me.

The first was Parkinson’s Law (written in 1958) based on the author’s study of the British Civil Service and Admiralty.

The other two books were written by Dr. Laurence J. Peter – The Peter Principle (1969) and The Peter Prescription (1972).

These three Management Classics are a must for the bookshelves of every manager.

Written with incisive wit, Parkinson’s Law is a seminal book on the workings of bureaucracy which is essential reading for any student of Management. It is consummate management classic, a masterpiece, which is a “must read” for every manager and management student.

The Peter Principle, a delightful read, provides a superb insight and intriguing study of hierarchiology.

If The Peter Principle is Dr. Peter’s seminal pioneering work, then The Peter Prescription is his definitive book, a wondeful all-time management classic.

If you have not read ‘The Peter Principle’, do read my review of the book, the previous post in my weblog right here.

Understanding ‘The Peter Principle’ is sine qua non, essential prerequisite reading, before you embark upon ‘The Peter Prescription’.

Whereas both Parkinson’s Law and The Peter Principle formulate and substantiate their respective theories, The Peter Prescription is a philosophical self-help treatise on how to achieve happiness in all aspects of life.

Written in his same hilarious inimitable style, Dr. Peter exhorts us to be creative, confident and competent by replacing mindless escalation with life-quality improvement. The message of the book is in congruence with eastern philosophies which focus on inward enhancement rather than outward escalation.

In his introduction Dr. Peter states: “Many authors offer answers before they understand the questions…….. I understand the operation of the Peter Principle, and the remedies offered are the product of years of research……… prescriptions will lead to great personal fulfillment and joy of real accomplishment.”

The book, interspersed liberally with quotations and case studies, comprises three parts.

The first, titled Incompetence Treadmill explores why conventional solutions not only fail to alleviate the effects of the Peter Principle but may actually serve to escalate the problems.

His analysis of ‘marital incompetence’ is hilarious. A bachelor is a man who looks before he leaps – and then does not leaphe concludes.

With the flattening of hierarchies, I wonder whether, in today's world, there still exist any Professional Processionary Puppets – the organization-men.

It would be worthwhile to look dispassionately, from a distance, into your own organization for similarities to prototypes adorning bureaucracies of yesteryear in order to ascertain whether your own organisation is a modern state-of-the-art progressive one or a rigid hierarchy bound archaic organization heading for decay.

The meat of the book is in Part Two, titled ‘Protect your Competence’ which elucidate a total of 25 “prescriptions” on how to remain creative and competent throughout your working and personal life.

There are two things to aim at in life: first, to get what you want; and after that to enjoy it.

The prescriptions, which are condensed wisdom of the ages, guide us on how to achieve this cardinal aim of life.

“The greatest happiness you can have is knowing that you do not necessarily require happiness” Dr. Peter quotes with elan in this delightful book.

Competence is a system-governed factor – your competence is as viewed by your bosses (like beauty lies in the eyes of the beholder, your competence lies in the eyes of your boss!) and thus the yardsticks of competence are governed by the HR policies in your organization.

Why is everyone around you so competitive...?

Do the HR policies in your organization encourage competition, rat race and reward escalationary behaviour, and if so, what can you do about it...?

Maybe you can find some answers by exploring the prescriptions.

Let’s have a look at Peter Prescription 3 – The Peter Panorama – which I have used to great effect, which comprises listing your satisfying activities, joyful experiences, pleasant reminiscences, and after introspection make a second list of those which are feasible to do regularly and then make sure you do them whenever feasible.

Enjoyable events begin to crowd out the unpleasant and you feel happy. And, in the extreme, there are prescriptions like utter irrelevance – hilariously effective.

Do read, experiment, and try to imbibe the prescriptions in your professional and personal life, and experience the results for yourself.

Introspect, evolve a philosophy of life, fine tune the art of living, concentrate your efforts within your area of competence, and have an improved quality of life consisting of abiding competence and contentment.

If you cannot be happy here and now, you can never be happy.

Part Three of the book is written from the management perspective giving 42 “prescriptions” to Managers to contain and mitigate the effects of The Peter Principle in their domains and manage for competence.

It views The Peter Principle from a manager’s point of view, and assuming the manager himself is not a victim of the Peter Principle, offers valuable tips in the HR Management, particularly recruitment, promotion and selection.

Obviously, outsourcing wasn’t that prevalent way back then in the sixties and seventies, otherwise organizations may even have ‘outsourced’ incompetence.

Isn’t it a brilliant idea to outsource incompetence...?

In the outsourcing jargon, let's call it IPO - Incompetence Process Outsourcing...!!!

Maybe some are doing it already...!

As stated in the introduction, the purpose of The Peter Prescription is to help you explore how you yourself can mitigate the effects of The Peter Principle by avoiding the final placement syndrome, and as a manager, it tells you how to keep your employees at their appropriate competence levels so that they remain happy and productive and help achieve mutual optimal benefit.

First read and understand The Peter Principle.

And then apply to your own life The Peter Prescription and experience genuine personal fulfillment and joy of real accomplishment.

Book Review of The Peter Prescription

by

VIKRAM KARVE

Copyright © Vikram Karve 2010

Vikram Karve has asserted his right under the Copyright, Designs and Patents Act 1988 to be identified as the author of this Book Review.

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ART OF DISSERTATION

ART OF DISSERTATION

By

VIKRAM KARVE



I wrote a dissertation to earn my Masters Degree in Technology [M.Tech.] from IIT Delhi in 1983, and one more for my Post Graduation in Management in 1985. Since then I have supervised and guided dissertations, more than 40, maybe 50, chiefly for Masters Degrees in Engineering and Technology [ME / M. Tech.]. Some students of mine, who I am guiding at the moment, thought it apt than I pen down a few tips on the art of dissertation, so here are I am, writing a few lines, on The Art of Dissertation.


In a nutshell, the Art of Dissertation comprises the following simple steps:

1. Select a dissertation topic in a subject that you are knowledgeable about.

2. Compose a thesis statement that only asks a single question.

3. Employ a research methodology process that is compatible with your dissertation study.

4. Present your data evaluation, analysis and interpretation in an accurate, succinct, logical, well-reasoned and lucid manner and write your dissertation report in a simple, coherent manner conforming to the prescribed style.

5. Conclude your dissertation by answering the thesis statement and, if pertinent, mention corollaries and consequences and possibilities and scope for future research work on the subject.

6. Impart the finishing touches to your dissertation report – definitions, references, bibliography, abstract, summary, acknowledgement, certificate, contents and title pages.


WHAT IS A DISSERTATION?

A thesis is a hypothesis or conjecture. The word "thesis" is coined from the Greek derivative of the word meaning "position", and refers to an intellectual proposition. A thesis may be an unproved statement, a hypothetical proposition, put forward as a premise.

A dissertation is a lengthy, formal document that argues in defence of a particular thesis. The term "Dissertation" is derived from the Latin word dissertātiō, meaning "discourse" and is a document that presents the author's research and findings and, in most cases, is submitted in support of candidature for a degree or professional qualification. The research performed to support a thesis must be original and substantial. The dissertation must illustrate this aspect and highlight original contributions.

Your dissertation is your research which demonstrates your understanding of the subject in a clear manner. Therefore, it is imperative you find a topic that gives a clear picture of what you should write. Always ignore ambiguous and vague ideas. And, most importantly, choose an apt title – in fact, the title of your dissertation must fascinate you and entice your audience.


CHOOSE THE TYPE OF YOUR DISSERTATION

Dissertations are of two types - Empirical and Analytical.

Empirical dissertations make propositions resulting from experiments, involving laboratory or field research.

Analytical dissertations reflect propositions resulting from meticulous, pioneering and innovative analysis of previously published work.


WRITING YOUR DISSERTATION REPORT

A dissertation report may comprise the following main chapters:

1. Introduction- An overview of the problem; why it is important; a summary of extant work and, most important, the thesis statement.

2. Literature Review-the chapter that summarizes another work related to your topic.

3. Methodology-the part of the paper that introduces the procedures utilized for the research study and the conceptual model.

4. Data Presentation, Evaluation, Analysis and Interpretation -the chapter involves the presentation of computation values using statistical tools to support the claim.

5. Conclusion-the complete summary of the research findings.

Of course, you must include suitable pages for definitions, illustrations and graphs, footnotes and references, bibliography, abstract, summary, acknowledgement, certificates, contents and title pages.


Introduction

Dissertation writing chiefly involves the introduction, literature review, methodology and analysis chapters, and the others mentioned above. Having selected your dissertation topic, before you begin your dissertation you need to establish your thesis statement first.

A thesis statement is simply a single sentence that provides the main intention of the research. The thesis statement will epitomize the scope of your study, give you an idea of what you want to prove and will pilot your research.

A good thesis statement must satisfy the following four criteria:

1. The thesis statement must state your position.

2. The thesis statement must be able to support a discussion.

3. The thesis statement must be specific about its position.

4. The thesis statement should only have one single idea of discussion.

You must ponder over the following points while writing the introduction to your dissertation:

Is there any need to this dissertation study?
Why do it now? Why here? Why me?
Is the dissertation topic in my “comfort zone” and am I thirsty for knowledge and passionate about it?
Is there a problem? What is it? Why does it need to be solved? Should I approach it empirically or analytically?
What is my hypothesis? Is it original, novel, new, innovative?
Who will benefit from my dissertation work? In what sense will they benefit?
How will my contribution add to “commons”?
What is going to be my methodology? [modalities of data collection, evaluation, analysis, interpretation]
Are there any constraints or limitations in conduct of my proposed dissertation studies and research?


Dear Reader, I am feeling tired now, and will end this first part of my article here, but before I sign off, here is an interesting quote I read somewhere:

“The average Ph.D. thesis is nothing but the transference of bones from one graveyard to another.” – Frank J. Dobie.


[to be continued]


VIKRAM KARVE

Copyright © Vikram Karve 2008
Vikram Karve has asserted his right under the Copyright, Designs and Patents Act 1988 to be identified as the author of this work.


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happiness and pleasure

IT IS SIMPLE TO BE HAPPY

by

VIKRAM KARVE



The primary aim of philosophy and spirituality is to help ordinary people live a life of happiness, fulfillment and tranquility. Every day you ask yourself - How do I live a happy life? Is it simple to be happy? What is the art of happiness? Let us see what the Taoist philosopher Mingliaotse has to say: " The art of attaining happiness consists in keeping your pleasures mild."

You know that whenever pleasure is present you are happy - this is a fact that cannot be denied - for a pleasure is an enjoyable event or delightful emotion which is bound to make you happy, at least for that moment.

Highfalutin philosophers and spiritual gurus may prescribe various impracticable esoteric paths of renunciation, asceticism or sectarian precepts eschewing enjoyment and pleasure as the sine qua non of happiness, but the fact of the matter is that to the ordinary person happiness and pleasure are inextricably intertwined.

Discovering simple enduring pleasures which you can easily and regularly achieve, realize and enjoy in your day-to-day life will produce contentment, fulfillment and happiness.

No pleasure is a bad thing in itself, but wanton pursuit of pleasures is counterproductive as it leads to over-indulgence and excesses which bring with them disturbances which are detrimental to our happiness and well-being.

In your search for happiness you indulge in extravagant parties, unrestrained consumption, thoughtless shopping, limitless spending, expensive entertainments and try to enjoy everything at once, instant gratification by over-indulgence in wining, dining and dancing, stretching yourself to the maximum limits possible; at first you enjoy yourself and feel happy but when you come to the point of satiety you begin to feel a sense of repulsion, and if you overdo yourself, next morning wake up sick and feeling miserable with a sense of sadness rather than happiness.

Grandiose, complicated, ostentatious, lavish, unrestrained and intemperate indulgences which you think will ostensibly make you happy , in actual fact, render you stressed-out, unhappy and cause you harm and misery in the long run.

There is no need to overdo things in order to be happy. Just keep your pleasures mild. Enjoying a simple, tasty and healthy meal with your loved one's and friends, or just sitting quietly and leisurely reading a good book, taking a walk enjoying melodious music, enjoying your work, leisure, hobbies are some mild pleasures which will make you happy and keep you healthy too.

It is simple to be happy. The first thing you must do is to introspect and list your most pleasurable activities - things that give you true joy, happiness and satisfaction - in all aspects of your life. Make your list as exhaustive as possible and from this list select those "mild" pleasures that you can enjoy every day or often. And then fit them into your daily routine.

See what happens. Experiment. Delete those "pleasures" that you thought would give you happiness but actually made you stressed-out - things you think would be satisfying but turn out to be unrewarding. Do not be hesitant to add new items to your list - you can always remove them if they fail to produce the desired results. Fine tune and religiously practice your list - and experience happiness every day.

This prescription of keeping your pleasures mild will enable you to structure your life in way where your happiness will be in your control and you will find greater joy in your life. It will be feasible and within your control to ensure that you enjoy these mild pleasures daily or at least fairly regularly and, with only so many hours during the day, these enjoyable events will begin to crowd out the neutral, unpleasant, and irrelevant activities in your daily life and make you feel fulfilled and happy.

Dear reader, start today and discover the art of happiness, the art of living.

And do let me know your experience - did keeping your pleasures mild make you happier?

Try to discover which are those mild pleasures that make you truly happy and joyful.

It is simple to be happy, isn't it?


VIKRAM KARVE


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Book Review by Vikram Karve - Tech Terms

http://vikramkarve.sulekha.com/blog/post/2008/02/a-must-read-reference-for-all-techies.htm

Tech Terms

Book Review by Vikram Waman Karve



TECH TERMS – What every Telecommunications and Digital Media Professional Should Know





Tell me, what is a zombie? No, no! It’s not the witchcraft zombie I’m talking about, nor am I referring to those automaton nerds, lost cases, you see around you. Okay, I’ll give you a hint – this zombie has got something to do with IT. Still clueless?


Did you know that Zombie refers to hackers’ use of other people’s personal computers to either conceal their online activities or to launch attacks on other computers? Once a computer has been turned into a “zombie” it can be used as a repository for illegal software, become a clandestine meeting place for hackers to conduct secret meetings, be used to send pornographic or other undesirable e-mail or spam, serve as the launching point for a denial of service attack, and so on – all without the knowledge of the zombie computer’s owner. So don’t let your PC become a zombie.



Did you know all this? Well, I didn’t – till I read a marvellous book, a splendid Technical Thesaurus, called TECH TERMS. This book is packed with a wealth of knowledge comprising must-know terms and concepts for every Telecom and IT professionals worth her salt. This book encapsulates an essential list of Internet, IT, Telecom, Digital, Broadcasting, and Computing terms one needs to master to remain current through thorough understanding of state-of-the-art technology and concepts – a sine qua non for survival and success in the rapidly advancing world of Telecommunications and Information Technology.



Title: TECH TERMS – What every Telecommunications and Digital Media Professional Should Know



Author: Jeff Rutenbeck



Elsevier (2006) 280 pp



ISBN 13: 978-0-240-80757-7



The “tech terms” are arranged alphabetically and each term is assigned a “level” of 1, 2, or 3 indicating the degree to which a term or concept can be considered fundamental or foundational to a particular technological domain [level 1], those which require some understanding [level 2], and highly specialized or complicated concepts [level 3].



Cyberspace, Blog, Hacker, Byte, Broadband, iPod, Database are level 1 terms; Technobabble, TCP/IP, GPS, GSM, ADSL, ISDN, Cybersquatting, Wiki, Bluetooth, Blu-Ray, Ethernet, URL, Router, Zombie, Honeypot, WYSIWYG, Nanotechnology are level 2 terms, and terms and concepts like CDMA, NICAM, CPDP, XSS, DLL, ColdFusion are level 3 terms.



Hey, do you know the full form of URL? Or USB? Or FIFO? Or ISDN?



Why don’t you just go down to your nearest bookstore or library and get a copy of this book?

TECH TERMS is an excellent reference book, a must-have for all IT Pros in today’s techno-centric world.




[Reviewed by VIKRAM WAMAN KARVE]





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ITBHU - My Alma Mater

ITBHU
Institute of Technology
Banaras Hindu University
Varanasi


On what basis do you judge an educational institution – an Engineering College or a B-School? In today’s world there is just one criterion – market value – the starting salaries and campus placement the students get. For today’s students it’s all about money, ambition and careerism – the more exorbitant the astronomical pay packets, and the greater the percentage of lucrative campus placements, the better the institution. And with the increasing commercialization of education, many institutes blatantly compete, advertise and focus on these materialistic aspects to attract students – it’s a rat race.

I feel the cardinal yardstick for appraising the true merit of an educational institution is the value-addition it instills in its students – and I’m not talking of utility value alone; but more importantly the inculcation and enhancement of intrinsic values. The student should feel he or she has changed for the better, professionally and personally; and so should other stakeholders observing the student from the outside be able to discern the value enhancement.

I studied engineering at ITBHU from 1972 to 1977 (first batch IIT JEE) and I experienced the well-rounded value addition I have mentioned above. I did my post graduation at a premier IIT and later taught at a prestigious university, but I cherish my days at ITBHU the most. I knew I was a better man, in my entirety, having passed through the portals of ITBHU, and I’m sure those scrutinizing me from the outside felt the same way.

ITBHU was amalgamated by integrating three of the country’s oldest and best engineering colleges: BENCO (Banaras Engineering College) – the first to introduce the disciplines of Electrical and Mechanical Engineering in India, MINMET – the pioneer in Mining and Metallurgy, and College of Technology – the first to start Chemical and Ceramic Engineering.

In my time it was indeed a center of excellence and a lovely place to be in.
Learning from dedicated Professors, who were authorities in their subjects, amidst excellent academic facilities and ambience, elaborate labs and workshops, lush green campus, comfortable hostels, delicious food, expansive sports fields and beautiful swimming pool, the unique library, and the exquisite temple that added a spiritual quality to the scholarly ambiance – it was an unparalleled experience. One could learn heritage and foreign languages, fine arts, music, indology, philosophy, yoga, pursue hobbies like numismatics – the avenues for learning were mind-boggling. The idyllic environs and sanctimonious atmosphere of BHU were ideal for reflection and contemplation and helped one develop a philosophical attitude to life.

Like all premier institutes ITBHU was fully residential, which fostered camaraderie and facilitated lifelong friendships amongst the alumni. I can never forget those delightful days in Dhanrajgiri, Morvi, Vishwakarma, Vishveswarayya and CV Raman hostels.

Way back then, ITBHU was a wonderful place to study engineering. I wonder what my dear alma mater is like now!


VIKRAM KARVE
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